FAQs

Answer all your questions regarding our park, its services and its facilities. If you want to ask anything else, don’t hesitate to contact us.

What clothes are allowed at the rides?

Swimming-glasses, sunglasses, swimming shirts, swimming shoes, water trousers and cups are allowed in the following aread: Lago Dorado, Río Lento, Wave Pool (when waves are off) and Sports Pool. By safety rules, the use of these items is completely forbidden in the other rides.

Can I take food into the park?

Yes, you can take food into the park, except glass jars and cans.

Can I have lunch outside the park?

If you want to leave the park, you have 20 minutes to enter again. If you don’t, you will have to pay the entry price again.

What is the maximum age for a child’s pass?

In this case, the child’s pass is determined by height. We consider a child’s pass from 0.90m to 1.40m. Those under 0.90m enter free of charge.

Do you have restaurants in the park?

Yes, we have a wide range of restaurants for all tastes, from fast food, Self Service and various kiosks.

Are floats included?

Yes, floats are included in the entry price. We retired this year the hire floats option so we have more free floats for our guests.

Are sunbeds and lockers included?

No, the sunbeds and lockers service is not included in the entry price.

Can I avoid queues at the ticket office if I buy on the internet?

Yes, if you buy your tickets on the internet, not only will you be able to take advantage of discounts, but you will also avoid queues at the ticket office.

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